Handy Toyota
39 South Main Street St. Albans, VT 05478Sales: 888-352-5749
- Service: 888-352-5749
- Parts: 888-352-5749
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Awards
Handy Toyota's Service Awards
Toyota's Management Excellence Award
The Toyota trained and certified Toyota Repair, Service, and Parts department at Handy Toyota of Vermont has accumulated many awards, both personal and conglomerate.
One we're most proud of is Joe Luneau and company's Toyota Management Excellence Award, last earned in 2008.
This Award is designated to Toyota dealerships of the highest caliber in regards to customer relations, service, and parts.
By always putting the customer's needs ahead of our own with simple rules like never allowing the customer to leave unhappy, constant updates on the status of one's Toyota repairs, and things of this nature have allowed us to consistently rank in the highest echelon of Toyota Customer Satisfaction, the foundation to the Toyota Pyramid of Business Philosophies.
The Toyota President's Award
Just like our stellar Toyota Repair and Service team, our Toyota Sales staff has garnered an excellent reputation as a leader among Toyota Dealers in Vermont and customer satisfaction. Our policy is to stick with the customer before, during, and after the sale--not just until the sale is complete as some dealerships around the country employ as a tactic.
We believe in one simple thing: happy customers are repeat customers, and we don't want to sell you one Toyota; we want to sell you Toyota vehicles for as long as you need a vehicle. Furthermore, we want your friends and family to know that we go above and beyond to see that you drive off our St. Albans lot in the Toyota vehicle of your dreams, one that fits your specific situation perfectly and within your particular budget.
The coveted Toyota Presidents Award is only given to stellar dealerships, as chosen by Toyota Motor Sales, and stands as perhaps the top honor in the Toyota Sales industry. This yearly award is given to Toyota dealers who not only adhere to the strict standards of Toyota's customer satisfaction expectations, but rather it's awarded to dealers who go above and beyond that benchmark. Handy Toyota, in 2009 and many years before it, have been graced with this glorious honor.
As many of you know, Handy Toyota and Toyota's goal is to emphasize the entire ownership process of one's Toyota vehicle. If you aren't satisfied when you call or email us, enter our dealership, leave with a new vehicle or without, and any other possibility in between, we want to know about it.
In fact, that's why Toyota Motor Sales has a customer satisfaction survey and it's also why Handy Toyota has become a Certified member of Dealer Rater, an in-house method by which to give folks a place to give anonymous and unbiased reviews of our Sales floor and the Consultants therein, the Toyota Service Department and Toyota Parts Department and it's Technicians.
Toyota Financial Service's (TFS's) Ambassador Award
Even our Financial Department has earned some fairly distinctive awards. Headed by Business Manager Krista Rushlow, the Financial Department at Handy Toyota has long been known for getting customers from Vermont in the Toyota car, truck, minivan, or SUV of their dreams, a vehicle that best fits the specific clients needs, and the Toyota vehicle that best fits their budget.
The Toyota Financial Service's Ambassador Award is issued to Toyota dealerships who have gone above and beyond to finance Toyota vehicles for customers of all walks of life. If you're in need of a new Toyota or want to lease a new Toyota, come speak with Krista Rushlow; chances are, she'll figure something out for you!
Last, and perhaps furthers from the least, Handy Toyota was awarded by the Franklin County community on a whole in May of 2010 with the Franklin County Chamber of Commerce's 2009 Outstanding Business of the Year Award.
In early May, Handy Toyota was honored at the Franklin County Annual Dinner and Silent Auction as the Franklin County Business of the Year, a huge honor in our small community. We were nominated due to our involvement with Cow Power and our $60 donation for every Prius we sell, as well as our general involvement with the community and our tendency to put said community first. Needless to say, we were all extremely touched at having received this award, and really cannot thank the Chamber of Commerce, the town of St. Albans, Vermont, Franklin County, Vermont, and all the denizens therein nearly enough times.
Toyota's Management Excellence AwardThe Toyota trained and certified Toyota Repair, Service, and Parts department at Handy Toyota of Vermont has accumulated many awards, both personal and conglomerate.
One we're most proud of is Joe Luneau and company's Toyota Management Excellence Award, last earned in 2008.
This Award is designated to Toyota dealerships of the highest caliber in regards to customer relations, service, and parts.
By always putting the customer's needs ahead of our own with simple rules like never allowing the customer to leave unhappy, constant updates on the status of one's Toyota repairs, and things of this nature have allowed us to consistently rank in the highest echelon of Toyota Customer Satisfaction, the foundation to the Toyota Pyramid of Business Philosophies.
Handy Toyota's Sales Floor Awards
The Toyota President's AwardJust like our stellar Toyota Repair and Service team, our Toyota Sales staff has garnered an excellent reputation as a leader among Toyota Dealers in Vermont and customer satisfaction. Our policy is to stick with the customer before, during, and after the sale--not just until the sale is complete as some dealerships around the country employ as a tactic.
We believe in one simple thing: happy customers are repeat customers, and we don't want to sell you one Toyota; we want to sell you Toyota vehicles for as long as you need a vehicle. Furthermore, we want your friends and family to know that we go above and beyond to see that you drive off our St. Albans lot in the Toyota vehicle of your dreams, one that fits your specific situation perfectly and within your particular budget.
The coveted Toyota Presidents Award is only given to stellar dealerships, as chosen by Toyota Motor Sales, and stands as perhaps the top honor in the Toyota Sales industry. This yearly award is given to Toyota dealers who not only adhere to the strict standards of Toyota's customer satisfaction expectations, but rather it's awarded to dealers who go above and beyond that benchmark. Handy Toyota, in 2009 and many years before it, have been graced with this glorious honor.
As many of you know, Handy Toyota and Toyota's goal is to emphasize the entire ownership process of one's Toyota vehicle. If you aren't satisfied when you call or email us, enter our dealership, leave with a new vehicle or without, and any other possibility in between, we want to know about it.In fact, that's why Toyota Motor Sales has a customer satisfaction survey and it's also why Handy Toyota has become a Certified member of Dealer Rater, an in-house method by which to give folks a place to give anonymous and unbiased reviews of our Sales floor and the Consultants therein, the Toyota Service Department and Toyota Parts Department and it's Technicians.
"Customer satisfaction before,
during, and after the sale.
It's not only our commitment,
but our pleasure."
during, and after the sale.
It's not only our commitment,
but our pleasure."
Handy Toyota's Finance Department Awards
Toyota Financial Service's (TFS's) Ambassador AwardEven our Financial Department has earned some fairly distinctive awards. Headed by Business Manager Krista Rushlow, the Financial Department at Handy Toyota has long been known for getting customers from Vermont in the Toyota car, truck, minivan, or SUV of their dreams, a vehicle that best fits the specific clients needs, and the Toyota vehicle that best fits their budget.
The Toyota Financial Service's Ambassador Award is issued to Toyota dealerships who have gone above and beyond to finance Toyota vehicles for customers of all walks of life. If you're in need of a new Toyota or want to lease a new Toyota, come speak with Krista Rushlow; chances are, she'll figure something out for you!
Handy Toyota's Toyota Signature Awards
The Toyota Signature Award is a supplement of sorts to that which we've been discussing all along.
Customer care; customer satisfaction; getting a person in the new Toyota vehicle of their dreams; financing new Toyota's for anyone we possibly can; customer happiness before, during, and, and after the sale and forever; keeping customers for life.
All of these principles that make up not only who Toyota is as a company but also makes up the business ethics behind Handy Toyota is what keeps us as a Toyota Signature dealership year after year.
But more than customer satisfaction, Handy Toyota is dedicated to the Signature staple of bettering ourselves. Whether it's using 100% renewable energy in the form of Cow Power from CVPS, listening to customers on how we can improve our methods or timeliness, or anything else: we always welcome your suggestions.
Whether you're hear to buy or lease, get your entire Toyota repaired or if you're just buying a 25 cent bolt for a specific peice on your Toyota, you can guarantee that you will be treated just as well as the customer before you was and just as pleasently as the customer who comes after you. That is the Toyota method, the Handy Toyota ideology, and that's what keeps us qualified to hold the Signature name.
The Toyota Signature Award is a supplement of sorts to that which we've been discussing all along.Customer care; customer satisfaction; getting a person in the new Toyota vehicle of their dreams; financing new Toyota's for anyone we possibly can; customer happiness before, during, and, and after the sale and forever; keeping customers for life.
All of these principles that make up not only who Toyota is as a company but also makes up the business ethics behind Handy Toyota is what keeps us as a Toyota Signature dealership year after year.
But more than customer satisfaction, Handy Toyota is dedicated to the Signature staple of bettering ourselves. Whether it's using 100% renewable energy in the form of Cow Power from CVPS, listening to customers on how we can improve our methods or timeliness, or anything else: we always welcome your suggestions.
Whether you're hear to buy or lease, get your entire Toyota repaired or if you're just buying a 25 cent bolt for a specific peice on your Toyota, you can guarantee that you will be treated just as well as the customer before you was and just as pleasently as the customer who comes after you. That is the Toyota method, the Handy Toyota ideology, and that's what keeps us qualified to hold the Signature name.
Franklin County Business of the Year Award
Last, and perhaps furthers from the least, Handy Toyota was awarded by the Franklin County community on a whole in May of 2010 with the Franklin County Chamber of Commerce's 2009 Outstanding Business of the Year Award.In early May, Handy Toyota was honored at the Franklin County Annual Dinner and Silent Auction as the Franklin County Business of the Year, a huge honor in our small community. We were nominated due to our involvement with Cow Power and our $60 donation for every Prius we sell, as well as our general involvement with the community and our tendency to put said community first. Needless to say, we were all extremely touched at having received this award, and really cannot thank the Chamber of Commerce, the town of St. Albans, Vermont, Franklin County, Vermont, and all the denizens therein nearly enough times.
Those who would like to know more, please see our Current Events Page by clicking here!